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myPOS Business Platinum & Metal cards

  • 1. What are the features and benefits of myPOS’ contactless business cards?

    Each card - Standard, Platinum and Metal - comes with the following features and benefits:

    • Linked to your free account in one of our 14 currencies
    • Free payments to other myPOS accounts
    • Spend in any currency at the interbank exchange rate
    • Free payments in any currency using the daily bank exchange rate
    • Set custom spending limits
    • Freeze/unfreeze your card
    • Card activity reporting at your fingertips
    • Free app for Android and iOS
    • Push notification on every transaction

    2. What sets the Platinum card apart from the Standard card?

    The new Platinum card includes everything that comes with a standard card plus:

    • Higher spending limits
    • 2 free ATM withdrawals per month
    • 10% cashback for every purchase in the myPOS Online Shop and every myPOS Store across Europe
    • 0.1 % cashback on all card payments
    • Lounge Key Pass for over 1000 business lounges in airports across the world
    • Free Express Delivery
    • Free reissuing
    • You get to choose from two exclusive designs of your Platinum card - silver or gold!

    3. What sets the Metal card apart from the Standard and the Platinum card?

    The Metal card is designed with you and your business in mind. It gives you a new elite payment experience

    • Higher spending limits
    • 3 free ATM withdrawals per month
    • 15% cashback for every purchase in the myPOS Online Shop and every myPOS Store across Europe
    • 0.1 % cashback on all card payments
    • Lounge Key Pass for over 1000 business lounges in airports across the world
    • Free Express Delivery
    • Free reissuing
    • Priority Customer Support

    4. How do I get my new Platinum or Metal card?

    Getting your new Platinum or Metal card is easy! Simply log into your account, either via the online platform or our mobile app, and place your order. The Platinum and Metal cards will be shipped to you swiftly and free of charge. The cards are very budget friendly and are a worthwhile investment in your business!


    5. I have a myPOS Platinum Metal card. Is there something I should consider when making a contactless payment?

    Yes, since the card is made of brushed metal, make sure you are always tapping with the back of your card (logo facing up) in order for the POS terminal to read it. Doing it the opposite way, may result in inability of the POS device to read the card.


    6. What happens if I lose my card?

    If you happen to be in the unfortunate position of losing your card, freeze the card from the mobile app so nobody misuses it and contact us at the toll-free number +800 7707 0777.


    7. In what currencies can I order my card?

    Each one of our cards can be issued in the following 14 currencies: GBP, EUR, BGN, HRK, CHF, DKK, NOK, HUF, RON, CZK, USD, SEK, PLN and ISK.


    8. Can I make payments/transactions in other currencies?

    You can make payments/ transactions in any other currencies, different from the one you have your card issued in. The payment/transaction will go through the bank’s currency conversion rate for the day.


    9. How will I know how much I’ve spent with my cards?

    You will get automatic push notifications to let you know about each time you’ve used your card, so that you can keep track of your spending and payments. In addition, you can always log into your myPOS mobile app or online platform and check under section ”Cards”.


    10. What is a Lounge Key Pass?

    Airports around the world have exclusive lounges for a selection of clients. With the myPOS Platinum and Metal cards, you’ll have access to 1000 exclusive airport lounges across the world. This is a great advantage for all those frequent travellers out there. Please note that this service is provided by our partner VISA and you can find more information about their general terms and conditions here.


    11. Can I get free ATM withdrawals with my new card?

    Absolutely! With the Platinum card, you can get up to 2 free ATM withdrawals per month, while with the Metal card, you can enjoy up to 3 free ATM withdrawals per month.


    12. Is there a cashback scheme on these cards?

    With both the Platinum and Metal cards, you can enjoy 0.1% cashback on all card payments as an added benefit to our offering. Cashback is paid at the end of every calendar year in December.

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