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Service assistance

  1. Service assistance
  2. Je veux myPOS
  3. Frais et plafonds

Frais pour le compte myPOS

L'ouverture d'un compte myPOS est gratuite. Il n'y a pas de frais de services mensuels ou annuels, le commerçant ne paie que pour les services qu'il utilise.

Account Service Fees:
Merchant account with IBAN Free of charge
Monthly fee Free of charge
Annual fee Free of charge
Account Funding Fees:
Funding via Bank transfer Free of charge
Money transfers:
Send money to other account within the system 0.10 EUR
Transfer money between own accounts Free of charge
Receive payment from another myPOS account Free of charge
Request for Cancellation or Return of payment 10.00 EUR
Refund myPOS Online Payment / iDEAL 3.00 EUR
Outgoing transfers to bank accounts:
Transfer within the system 0.10 EUR
UK Domestic Transfer in GBP 1.75 EUR
SEPA transfer 3.00 EUR
International transfer in USD – 'SHA'
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 5,000 EUR 35.00 EUR
> 5,000 EUR and ≤ 15,000 EUR 50.00 EUR
> 15,000 EUR and ≤ 35,000 EUR 100.00 EUR
> 35,000 EUR and ≤ 100,000 EUR 150.00 EUR
> 100,000 EUR and ≤ 500,000 EUR 200.00 EUR
> 500,000 EUR and ≤ 2,000,000 EUR 0.062%, Max. 1000.00 EUR
> 2,000,000 EUR 0.130%, Max. 6000.00 EUR
Outgoing transfer in CHF – 'SHA' 4.00 EUR
Transfer in PLN currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 500.00 EUR 3.75 EUR
> 500.00 and ≤ 10,000.00 EUR 4.00 EUR
> 10,000.00 and ≤ 500,000.00 EUR 4.50 EUR
> 500,000.00 and ≤ 2,000,000.00 EUR 0.025%, Max. 500.00 EUR
> 2,000,000.00 EUR 0.125%, Max. 5000.00 EUR
Transfer in HRK currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 500.00 EUR 3.75 EUR
> 500.00 EUR and ≤ 10,000.00 EUR 4.00 EUR
> 10,000.00 and ≤ 500,000.00 EUR 4.50 EUR
> 500,000.00 and ≤ 2,000,000.00 EUR 0.025%, Max. 500.00 EUR
> 2,000,000.00 EUR 0.125%, Max. 5000.00 EUR
Transfer in RON currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 2,000.00 EUR 4.50 EUR
> 2,000.00 and ≤ 500,000.00 EUR 6.00 EUR
> 500,000.00 and ≤ 2,000,000.00 EUR 0.025%, Max. 500.00 EUR
> 2,000,000.00 EUR 0.125%, Max. 5000.00 EUR
Transfer in CZK currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
< 500,000.00 EUR 0.20 EUR
Transfer in GBP currency within EU and EEA countries 3.50 EUR
Transfer in ISK currency 12.00 EUR
SWIFT Transfers in EUR 3.00 EUR
International transfer – Option 'SHA' 0.150%, Min. 5.00 EUR
International transfer – 'OUR' the charge for 'SHA' and
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 25,000.00 EUR + 25.00 EUR
>25,000.00 EUR and ≤75,000.00 EUR + 55.00 EUR
>75,000.00 EUR + 100.00 EUR
Transfers in BGN currency 0.40 EUR
Payment via myPOS Online / iDEAL 0.30 EUR
Request for cancellation / return of a payment - pending transfer 25.00 EUR
Request for cancellation or return of payment for executed outgoing bank transfer 75.00 EUR #NAME?
Transfer to incorrect IBAN and/or BIC code 10.00 EUR
Investigation of payment operation1 75.00 EUR #NAME?
Other fees:
E-money redemption upon closing of an account 15.00 EUR
Notification via text message2 0.10 EUR
Monthly statement sent via e-mail Free of charge
Paper statement or additional information/requests on transactions and balance 5.00 EUR
SEPA Direct Debit Processing 0.50 EUR
Refund of SEPA Direct Debit Payment3 1.00 EUR

1. For investigations commencing after 3 months of original transaction date, we will communicate the charges after receiving the information from the Correspondent Bank.

2. Other fees can be imposed by Client Mobile services provider.

3. You can request a refund of a SEPA Direct Debit debited within a period of eight weeks after the execution date and of any unauthorized transaction after eight weeks and up to thirteen months after the payment

Frais pour la carte myPOS

La carte myPOS Business est émise gratuitement (jusqu'à 10 cartes), seules les opérations effectuées avec la carte sont facturées.

Account Service Fees:
Card issuing (first 10 cards) Free of charge
Additional card issuing (after first 10 cards) 10.00 EUR
Card reissuing (expired card) Free of charge
Card reissuing (lost, stolen, damaged card)1 10.00 EUR
Transaction fees:
ATM cash withdrawal in EU
(Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction)
≤ 300.00 EUR 2.00 EUR
> 300.00 EUR 4.00 EUR
ATM Cash withdrawal International2 1.000% + 4.00 EUR
POS cash withdrawal3 1.000% + 3.00 EUR, Min. 5.00 EUR
Payment on POS Free of charge
Internet payments Free of charge
Check balance on ATM 0.50 EUR
Declined transaction at ATM 0.50 EUR
Initiating chargeback procedure fee 15.00 EUR

1. Not applicable in case of replacing defect card/tag for which Issuer is responsible.

2. Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction

3. The POS Operator can charge additional fees.

Les services d'acquisition sont spécifiques au secteur et au pays.
Remplissez le formulaire de demande ci-dessous et l'équipe myPOS vous enverra une offre sur mesure.