myPOS terminal - mobile credit card reader

FAQ

  • All you need to know about myPOS Online Identification

    1. What is online identification?

    Online identification is a procedure with which myPOS verifies the identity of its clients. It is a quick and simple process that you will be guided through.

    Everything a client needs to complete the identity verification is a valid passport or a national ID card with a picture. Do note that you will need to present the actual passport or ID card, not a copy of it.

    2. Why does myPOS require online identification?

    myPOS is legally required to verify every merchant’s identity, as we are a payment service provider, registered in the UK and regulated by UK’s Financial Conduct Authority. Our online identification process is a crucial part of our Customer Due Diligence policy and cannot be waived.

    3. Is online identification a legal process?

    Yes. Online identification is a new security process that is finding its way across the world. In accordance with the EU Fourth Money Laundering Directive, all institutions providing financial services are obliged to confirm the identity of a third party before entering into a business relationship.

    4. How secure is your online identification process?

    We have taken all necessary measures to safely handle your personal data. Our ID process features data encryption and storage on secure servers in Luxembourg. Only strictly authorised verification personnel are able to access your personal details.

    5. Are there any other security measures besides online ID?

    myPOS does its best to provide all its merchants with excellent security on all levels of operation. For instance, we monitor every transaction and we will notify you if we suspect that there’s the slightest chance of fraud.

    6. Is online identification popular?

    It is the most innovative way to check someone’s identity and myPOS is a pioneer in this field being one of the first companies in Europe to use this method.

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