myPOS terminal - mobile credit card reader

FAQ

  • Company Security

    At myPOS, security always comes first! We take our responsibility as a registered financial institution very seriously. The highest industry standards for protecting your data and funds are constantly maintained at myPOS. From state-of-the-art encryption and built-in app features to corporate training, external third-party audits, constant monitoring and bank-grade security infrastructure.

    Here are some of the security measures we have implemented:

    Secure Internet Payments

    myPOS is fully compliant with the European Banking Authority’s Guidelines on the security of Internet payments. We are also authorised and regulated by the FCA as an electronic money institution, the Payment Service Regulation of 2017 and the Electronic Money Regulations of 2011.

    Data Protection

    myPOS is duly registered as a personal data administrator with the Commission for Personal Data Protection under number 0050022 and all customer data is collected, transferred and maintained in accordance with the principles incorporated within the EC Directive 95/46 on the protection of personal data and with the Data Protection Act, 2002 of the Laws of Bulgaria (and any amendment thereof).

    Secure infrastructure

    The personal data regarding the merchant that is provided by the merchant as well as by third parties such as state and international authorities, which have competence in the prevention of fraud, is preserved in electronic form on servers, collocated in TIER 4 data centres located in Class A jurisdictions in Europe with the highest level of communication coverage, security and control of access.

    Our advanced systems offer real-time monitoring and protection from suspicious traffic and behaviour. А dedicated team of information security specialists is closely working with the engineering teams to ensure that our applications, dataflow and infrastructure remain secure at all levels.

    Licenses and Certifications

    myPOS is PCI DSS certified and goes through an annual audit to maintain this status. The PCI Data Security Standard (DSS) is created by Visa, MasterCard and other well-respected debit/credit card providers. It is entirely based on their years-long experience in dealing with countless security threats while securing their customers' data.

    myPOS is a UK licensed and regulated Electronic Money Institution. As such, we follow very strict customer funds safeguarding procedures. We do not re-invest our customers’ funds and we are required by law to keep our finances separate. Therefore, your money is better protected than in standard bank deposits.

    Fraud Prevention Mechanisms

    Real-time monitoring and protection against suspicious transactions, data traffic and behaviour are constantly working in the background to ensure smooth operations. The two-factor transaction authorisation and limits are also available to every myPOS merchant.

    Funds Protection

    myPOS merchants enjoy 24/7 money monitoring, automatic fraud prevention, real-time notifications, transaction limits and webhooks for specific events.

    All monetary operations require authorisation. You will get instant notifications straight to your mobile device every time. Notifications are a great way to make it harder for any fraudulent activity to go unnoticed. This gives you peace of mind that you are the only one who has control over your account, funds, POS devices and debit card.

    3D Secure

    3D Secure provides additional assurance by verifying you when making purchases on the Internet. As a myPOS user, the service is automatically enabled on your myPOS Business debit card. Depending on the card you use, you will be redirected either to a Verified by Visa page or a MasterCard SecureCode page to enter the authentication code (OTP) that we will send to your phone. This measure provides extra protection against online fraud.

    Easy, fast and secure payments for your business now!

    Tens of thousands of businesses across the EEA enjoy quick, smooth and secure payments that help their business grow with myPOS. Be a part of the myPOS family and open your FREE account today!

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