Make sure your SIM card has the GPRS service activated.
For proper operation of the myPOS device, please make sure that:
the SIM card is inserted correctly in the SIM slot.
1. myPOS Combo – please insert the card at SIM slot 1 (the bottom one)2. myPOS Mini – the SIM slot is the front one
- you have a SIM adapter if your SIM card is micro or nano. Your myPOS device is working with standard SIM card size.
- network signal is strong enough. The network signal strength is indicated via a Wi-Fi signal icon located in the upper part of your myPOS Combo screen.
To connect via a GPRS, please follow the procedure described in the “How to connect myPOS using GPRS (SIM Card)” section from the Quick User Guide included in your package.